Customer Relationship Officer Full-Time

A&A Dukaan Financial Services Private Limited

Posted By : A&A Dukaan Financial Services Private Limited

Chennai, Tamil Nadu (150)

Roles & Responsibilities: 

  • Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility 
  • Suggesting the customer alternative products based on need, lifestyle & spending power 
  • Explaining to the customers about the benefits and offers related to the products. 
  • Verify customer details and guide them through the application gateway 
  • Maintain amicable conversation throughout the call and build customer delight  

Role Specific Skills
  • Active Learning
  • Active Listening
  • Administration and Management
  • Building and Construction
  • Category Flexibility
  • Clerical
  • Communications and Media
  • Complex Problem Solving
  • Computers and Electronics
  • Coordination
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • Economics and Accounting
  • Education and Training
  • English Language
  • Far Vision
  • Inductive Reasoning
  • Information Ordering
  • Judgment and Decision Making
  • Law and Government
  • Mathematics
  • Negotiation
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Psychology
  • Reading Comprehension
  • Sales and Marketing
  • Service Orientation
  • Social Perceptiveness
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Time Management
  • Writing
  • Written Comprehension
  • Written Expression

Any Graduate

  • Excellent communication and Interpersonal Skills  
  • Ability to converse in regional language along with English. 
  • Ability to convince customers 
  • Assist customers in all their queries 

Journey