Application Support Engineer ( Walk-In Drive ) Full-Time

Allied Digital Services Limited

Posted By : Allied Digital Services Limited

Mumbai, Maharashtra (50)

15th March to 17th March 2022Venue details:
Allied Digital Service ltd
Millennium Business Park,
Building A - 4. MIDC Industrial Area,
Sector - 1,Mahape, Navi Mumbai - 400710.
Walk-in  - 10.00am to 6.00 pm
Contact Person  - Kanchan Nair 7506660833

Work Experience:1-3 years
Work Location:Mumbai - Vikhroli
Must Have Skills:Good communication, Basic IT & Banking application exposure
Shifts:24/7 rotational shifts (including night) at Vikhroli

Job Requirements:
Engage with customers in solving their queries and issues related to product features, bugs or discrepancies in financial transactions
Provide escalation support to L1 Team

Job Requirements:
Understanding or Working experience on banking application (Finacle or similar core banking application, Treasury, Base24, Lending - FinnOne-LOS, LMS, payments, etc).
Provide support for functional & technical issues in applications
Managing the end-to-end lifecycle of all application incidents
Escalate incidents to other relevant parties if not able to resolve escalated incident from L1 Team
Perform ready-for-business checks and post-release checks for all applications and systems operations
Perform systems health checks for applications at specific times indicated in the task list.
Note: Please be in formals and carry your resume.

  • Active Learning
  • Active Listening
  • Complex Problem Solving
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • Engineering and Technology
  • English Language
  • Finger Dexterity
  • Inductive Reasoning
  • Information Ordering
  • Judgment and Decision Making
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Problem Sensitivity
  • Public Safety and Security
  • Reading Comprehension
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Systems Analysis
  • Telecommunications
  • Writing
  • Written Comprehension
  • Written Expression

Bachelor of Commerce (B.Com) - Accounting & Finance

Bachelor of Computer Applications (B.C.A) - Banking

Financial Services & Insurance

Bachelor of Engineering (B.E) - Information Technology

Bachelor of Science (B.Sc) - IT

Bachelor of Technology (B.Tech) - Information Technology