Customer Response Executive /Voice process (InboundOutbound) Client -SBI Full-Time
Allsec Technologies limited
Posted By : Allsec Technologies limited
Chennai, Tamil Nadu (50)
Desired Candidate Profile:
Should be fluent in English, Any one south Indian language (Kannada/ Malayalam/ Telugu/ Tamil)
Roles & Responsibilities:
- Candidates must have good command over English is Mandatory.
- Candidates should have good knowledge in MS Office & Operating Systems.
- Should have good knowledge in Customer Relationship Management.
- Need to explain about banking polices to defaulters in bank.
- Tracing the customer through multiple portals.
- Convenience the customer for payment.
- Collect the payment from customer on daily basis.
- Fair Knowledge about Credit Card.
- Active Listening
- Computers and Electronics
- Critical Thinking
- Customer and Personal Service
- Deductive Reasoning
- English Language
- Inductive Reasoning
- Information Ordering
- Near Vision
- Oral Comprehension
- Oral Expression
- Problem Sensitivity
- Reading Comprehension
- Service Orientation
- Speech Clarity
- Speech Recognition
- Written Comprehension
- Written Expression
Higher Secondary -
Job Description : Client - SBI
Designation: Customer Response Executive
Process : Voice process (Inbound/Outbound)
Shift : Any 9 Hrs. Rotational Shift (Between 08:00 AM to 07:00PM)
Eligibility : Fresher/ Experienced with Any Engineering / Degree with 50% is eligible
Pass out: 2017 to 2021
Age Limit: 18-25
Introduction about 1 Point 1 Solutions: Headquartered in Navi Mumbai, 1Point1 is a Public Listed Company that helps businesses build better capabilities and enables them to achieve seamless growth. Ours is an ISO 9001:2015 & ISOIES 27001:2013 organization with over 75 unique processes bringing valuable and enduring impacts. Our team of IT experts and research analysts works for broad spectrum of industries. We bring business intelligence and technology expertise on a unified platform to catalyze enterprise transformation and improve customer experience. As a business process management (BPM) company we offer technology, finance and analytical solutions to simplify, invigorate, and strengthen your operations.