customer support Representative Contract
Artech Infosystems Pvt. Ltd
Posted By : Artech Infosystems Pvt. Ltd
Bengaluru, Karnataka (100)
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding ly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Flexiable for 24*7.
- work from office.
Role Specific Skills
- Active Listening
- Computers and Electronics
- Critical Thinking
- Customer and Personal Service
- Deductive Reasoning
- English Language
- Inductive Reasoning
- Information Ordering
- Near Vision
- Oral Comprehension
- Oral Expression
- Problem Sensitivity
- Reading Comprehension
- Service Orientation
- Speech Clarity
- Speech Recognition
- Written Comprehension
- Written Expression
Bachelor of Arts (B.A) - Others
Bachelor of Commerce (B.Com) - General
Bachelor of Computer Applications (B.C.A) - Others
Bachelor of Engineering (B.E) - Others
Bachelor of Technology (B.Tech) - Others