customer support Representative Contract

Artech Infosystems Pvt. Ltd

Posted By : Artech Infosystems Pvt. Ltd

Hyderabad, Telangana (100)

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding ly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
  • flexible in shift 24*7.
  • work from Office
  • Interest candidate share cv to the below mail id (naveen.kumar2@artechinfo.in)

Role Specific Skills
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Bachelor of Arts (B.A) - Others

Bachelor of Business Administration (B.B.A) - General

Bachelor of Commerce (B.Com) - General

Bachelor of Technology (B.Tech) - Others

Journey