Branch Manager (Under Franchise of The Professional Couriers) Full-Time

Atlant Global India Inc

Posted By : Atlant Global India Inc

Bengaluru, Karnataka (3)

Job Title: Branch Manager

  •   CTC: 2,50,000 Per Annum + Conveyance allowance + 5% Cash Incentives + 5% Credit collections incentive on branch turnover +5% commission on the credit payments collected within 60 days
  • (Under Franchise of The Professional Couriers)
  • Established in 1987, The Professional Couriers is one of the leading Courier and Cargo organisations in India. With over 3 decades of presence in the Industry, the firm operates with over 3300 branches PAN India and delivers across +70,000 destinations Globally.

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    Responsibilities and Duties

     

  • Maintaining branch reporting time
  • Monitoring the reporting time of the delivery executives and receptionist
  • Assigning Delivery routes to the delivery staff and ensuring all shipments our Delivered and Picked up on time
  • Ensuring Small parcels and documents received in branch as per SLA from the operations HUB
  • Ensures the branch receptionist performs their roles and responsibilities daily
  • Weekly inspection of delivery routes to ensure delivery team conducts their activities as per SLA
  • Cross check holding shipments and validate the updations
  • Cross check return consignments and validate the updations
  • Customer relationship management with all existing clients on a weekly basis
  • Ensuring credit collections as per SLA and escalation to the Credit collection department regarding any pending payments from the customers
  • Ensuring customer satisfaction and resolving any complaints
  • Assigning Pick up schedule and ensuring the same is done on a daily basis
  • Collection of customer database on a weekly basis and send it to the sales department
  • Approaching potentials leads, attending appointments, pitching all the services and conversion to achieve branch turnover target
  • Ensuring the branch staff are in professional attire
  • Ensuring all outgoing shipments are sorted and sent on time to the Operations sector wise (Ex: BLR, MAA, BOM)
  • Maintaining Accounting copies as per destination and weight
  • Audit report to be maintained
  • Cross check Cash collection statements
  • Coordination regarding vehicle reporting and departure time
  • Ensuring smooth branch administration
  • Daily upkeep of company assets

Role Specific Skills
  • Active Learning
  • Active Listening
  • Administration and Management
  • Category Flexibility
  • Complex Problem Solving
  • Coordination
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • Economics and Accounting
  • English Language
  • Fluency of Ideas
  • Inductive Reasoning
  • Information Ordering
  • Instructing
  • Judgment and Decision Making
  • Law and Government
  • Learning Strategies
  • Management of Personnel Resources
  • Mathematical Reasoning
  • Mathematics
  • Monitoring
  • Near Vision
  • Negotiation
  • Number Facility
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Sales and Marketing
  • Service Orientation
  • Social Perceptiveness
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Systems Analysis
  • Time Management
  • Writing
  • Written Comprehension
  • Written Expression

Any Graduate

Qualification : Any Graduate.

Basic Requirement:

 

  • Strong communication & interpersonal skills (Fluent in English, Kannada and Hindi)
  • Work experience in related Industry preferred
  • Two wheeler a must for commute 
  •   CTC: 2,50,000 Per Annum + Conveyance allowance + 5% Cash Incentives + 5% Credit collections incentive on branch turnover +5% commission on the credit payments collected within 60 days

Journey