Customer Service Executive Full-Time

Blue Dart Express Limited

Posted By : Blue Dart Express Limited

Chennai, Tamil Nadu (10)

Responsible for providing high quality service to all Blue Dart customers as per the defined service parameters and coordinating with internal departments for timely pickup / delivery of shipments
Handle 150+ inbound customer calls on a daily basis as per the defined standard operating procedures and in adherence to the customer service quality parameters

Role Specific Skills
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Any Graduate

Fluent Hindi speaking skills