Job brief:

• We are looking for an enthusiastic Telesales Representative who will be responsible for generating leads and maintaining good customer relationships.
• Must be an excellent communicator and have superior people skills. Should be comfortable presenting products or services over the phone.
• Goal should be to help the company grow by bringing in customers and developing business.

Responsibilities:

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information