Associate product consultant Full-Time

Cvent India pvt ltd

Posted By : Cvent India pvt ltd

Gurugram, Haryana (28)

What You Will Be Doing 

  • Support clients over the phone and email by answering their product questions and offering technical assistance
  • Offer best practice tips to clients in an effort to boost their meeting attendance via Cvent’s marketing engine
  • Gather client requirements for future releases of the product
  • Create and maintain all product documentation
  • Implement and manage the online portion of client events as and when needed
  • Gather client requirements and implement them in Cvent’s event management software
  • Communicate with the client and review the initial implementation with them and make required changes
  • Provide suggestions to the client to improve the overall result of the implementation and help a client meet their goals
  • Document all communication with the client in Cvent’s CRM software  

Role Specific Skills
  • Active Listening
  • Category Flexibility
  • Complex Problem Solving
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • Design
  • Engineering and Technology
  • English Language
  • Flexibility of Closure
  • Fluency of Ideas
  • Inductive Reasoning
  • Information Ordering
  • Judgment and Decision Making
  • Mathematical Reasoning
  • Mathematics
  • Near Vision
  • Operations Analysis
  • Oral Comprehension
  • Oral Expression
  • Originality
  • Problem Sensitivity
  • Programming
  • Reading Comprehension
  • Selective Attention
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Systems Analysis
  • Systems Evaluation
  • Written Comprehension
  • Written Expression

Any Graduate

Any Postgraduate

AnyGraduate- {B.Tech (excluding Mechanical branch), MBA, BBA, BMC, BCA, BA, BCom, BSc, BJMC, BHM excluding LLB, Pharmacy -- 2022 Pass outs with no active backlogs }
 

    • MBA and B.Tech -INR  6,53,000 annually (Total CTC )
    • B.Com/BBA/BCA - INR 5,50,000 annually (Total CTC)
       

       

    • Work Hours: 24*7 shifts(primarily evening and night shifts) (Location-Gurugram,India)
        
    • Benefits -  Air-conditioned cabs provided (pick & drop) + Free meals + Medical & Health Insurance  
    • Perks: Medical insurance, Free meals, Accidental/Disability coverage, Both side cabs, Sodexo coupon 
    • Training & Service agreement: 30 months (with a payback clause of INR 2.80 Lacs in case of breach of agreement)

Journey

  • Both sides cabs
  • meals
  • medical insurance