Customer Support Associate Full-Time

DBS Mintek Pvt LTD

Posted By : DBS Mintek Pvt LTD

Pune, Maharashtra (50)

* Must have Excellent English Communication , Manage Incoming Calls And Customer Service Inquiries • Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints • Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken • Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests • Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation

  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Any Graduate

Any Graduate

Journey

  • Provident Fund
  • ESI