Customer Services Agent Full-Time

Datamark India BPO LLP

Posted By : Datamark India BPO LLP

Chennai, Tamil Nadu (20)

  • Determining the language needs of the caller
  • Entering appropriate customer information as needed
  • Accessing appropriate databases
  • Quickly transferring calls to the appropriate staff member
  • Providing additional assistance when needed
  • Excellent customer service, communication and interpersonal skills
  • Ability to enter and access information using a computer terminal while responding to customer needs
  • Excellent command of the English Language

  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Any Graduate

Education: Any Degree

Journey

  • NA