International Voice Process - AR Caller Full-Time
Enoah I Solution India Private Limited
Posted By : Enoah I Solution India Private Limited
Coimbatore, Tamil Nadu (20)
- Troubleshoots consumer problems, identifies the request and take appropriate measures as per guidelines.
- Provide consumer support by phone. Serves as primary contact for inbound consumers.
- Tracks and documents inbound support requests and ensure proper notation of the conversation.
- Meets standards of job, such as quality standards, adherence to schedule and average handle time
- May provide guidance and/or mentoring to less experienced associates
- Excellent customer service skills that build high levels of customer satisfaction.
- Excellent verbal and written communication skills along with analytical skills.
- Demonstrates effective people skills and sensitivities when dealing with others.
- Ability to work both independently and in a team environment
- Active Listening
- Computers and Electronics
- Critical Thinking
- Customer and Personal Service
- Deductive Reasoning
- English Language
- Inductive Reasoning
- Information Ordering
- Near Vision
- Oral Comprehension
- Oral Expression
- Problem Sensitivity
- Reading Comprehension
- Service Orientation
- Speech Clarity
- Speech Recognition
- Written Comprehension
- Written Expression
- We are ok to Hire Freshers & candidates with 0 - 3 yrs of work experience.
- We hire Graduates / Undergraduates for this role.
- The candidate should have good Verbal English.
- Willing to work for Night Shift
- Health Insurance
- Night Shift Allowance