International Voice Process - AR Caller Full-Time

Enoah I Solution India Private Limited

Posted By : Enoah I Solution India Private Limited

Coimbatore, Tamil Nadu (20)

  • Troubleshoots consumer problems, identifies the request and take appropriate measures as per guidelines.
  • Provide consumer support by phone. Serves as primary contact for inbound consumers.
  • Tracks and documents inbound support requests and ensure proper notation of the conversation.
  • Meets standards of job, such as quality standards, adherence to schedule and average handle time
  • May provide guidance and/or mentoring to less experienced associates
  • Excellent customer service skills that build high levels of customer satisfaction.
  • Excellent verbal and written communication skills along with analytical skills.
  • Demonstrates effective people skills and sensitivities when dealing with others.
  • Ability to work both independently and in a team environment

  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Any Graduate

  • We are ok to Hire Freshers & candidates with 0 - 3 yrs of work experience.
  • We hire Graduates / Undergraduates for this role.
  • The candidate should have good Verbal English.
  • Willing to work for Night Shift

Journey

  • Dinner
  • Health Insurance
  • Night Shift Allowance