Process Associate Customer Support Analyst Full-Time

Enoah I Solution India Private Limited

Posted By : Enoah I Solution India Private Limited

Coimbatore, Tamil Nadu (15)

  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service, end to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skill
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight, ability to Identify Opportunity and Implement Process Improvements

  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Any Graduate

We are ok to Hire Freshers & candidates with 0 - 5 yrs of work experience.

We hire Graduates / Undergraduates for this role.

Willing to work for Rotational Shift

Journey