Process Associate Customer Support Analyst Full-Time
Enoah I Solution India Private Limited
Posted By : Enoah I Solution India Private Limited
Coimbatore, Tamil Nadu (15)
- Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
- Provide World Class Customer Service, end to Transaction of Reports.
- Need to maintain Accuracy in Reports.
- Ability to work effectively in a team environment Pleasant, professional, and courteous personality skill
- Excellent verbal and written communication skills
- Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Perform problem cause analysis
- Resolve customer queries and achieve customer delight, ability to Identify Opportunity and Implement Process Improvements
- Active Listening
- Computers and Electronics
- Critical Thinking
- Customer and Personal Service
- Deductive Reasoning
- English Language
- Inductive Reasoning
- Information Ordering
- Near Vision
- Oral Comprehension
- Oral Expression
- Problem Sensitivity
- Reading Comprehension
- Service Orientation
- Speech Clarity
- Speech Recognition
- Written Comprehension
- Written Expression
We are ok to Hire Freshers & candidates with 0 - 5 yrs of work experience.
We hire Graduates / Undergraduates for this role.
Willing to work for Rotational Shift