Hi All, Greetings from Factset, we have an immediate requirement for Advisor

 

Shift Timings : Rotational Shift

 

As an Advisor Client Solutions, you will:

• Answering client questions globally through expert telephone, email, instant message, and proprietary communication channels.
• Support FactSet applications
• Create custom FactSet models and screens
• Solve complex financial queries

Requirements for the position:

• MBA into Finance (Freshers and Experienced) / B.com or BBA into Finance (only if Experienced)
• English spoken fluently
• Strong analytical and problem-solving skills as well as experience in advanced web-searching
• Genuine interest or experience in financial markets
• Excellent communication and interpersonal skills
• Hardworking and proactive
• Ability to work independently using creative thinking without extensive direction

Key responsibilities and accountabilities:

• A proficient understanding of the FactSet Workstation, the content clients consume through FactSet, and Microsoft Excel
• Follow procedures for maintaining the highest level of quality support for all FactSet clients
• Share ideas and promote suggestions for improvement of workflows
• Cooperate and liaise with other FactSet groups, including Client Solutions, Sales, and Product Development
• Meet targets and goals set by exhibiting motivation and high performance
• Attend internal meetings and training sessions and complete projects as requested
• Keep up to date with the market we are operating in, including our products and competitors
• Progress is reviewed informally on a monthly basis, followed by formal 6 month and yearly reviews as per FactSet procedure
• All FactSet policies can be found on-line at MyRewards@FactSet
• It is the employees responsibility to keep updated with any changes made to them