Service Advisor Full-Time

GoMechanic Private Limited

Posted By : GoMechanic Private Limited

Hyderabad, Telangana (3)Bengaluru, Karnataka (2)Mumbai, Maharashtra (3)

Job responsibilities:

• Scheduling and arranging appointment with the customers/clients •

Reception and Job Order creation

• Co-ordinate between the customer & garage

• Check repairs and execution of ongoing work with garages

• Quality control and preparation for vehicle delivery

• Vehicle on time delivery and billing to customer

• Planning of Existing and new customer acquisition

• planning to improve market share and improve overall customer satisfaction

• Customer Satisfaction and Complaint Management

• Process implementation for cost control

Job requirements

: • Degree/Diploma in Automobile Engineering

• Good communication skills

• Knowledge of Automobile Service Industry

• Have prior internship experience in Automobile Sector

Role Specific Skills
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Diploma in Mechanical Engineering

Journey

  • Health Insurance

GoMechanic is India’s leading multi-brand car service company, committed to making the car servicing experience hassle-free & easy for everyone. We have created technology solutions that have disrupted the unorganized Auto-servicing industry making the solutions more systematic, reliable, and cost-effective. We are constantly evolving into newer and better forms and we look for people who are ready to evolve with us. From our humble beginnings as a car servicing aggregator company working primarily with B2B firms in 2016, to are the technology and auto-motive pioneers today. GoMechanic is going places and we want you, our customers, and prospective employees to be with us at every step of our journey