Customer Experience Executive - Tele Caller Inbound Full-Time

HDFC ERGO GENERAL INSURANCE COMPANY LIMITED

Posted By : HDFC ERGO GENERAL INSURANCE COMPANY LIMITED

Chennai, Tamil Nadu (50)Mumbai, Maharashtra (50)Noida, Uttar Pradesh (50)

  • Should have zeal to service customers in inbound calling set up
  • Excellent with communication skills
  • Insurance background an added advantage.
  • Should have inbound call calling experience
  • Flexible to work in shifts

  • Active Listening
  • Administration and Management
  • Category Flexibility
  • Communications and Media
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • Education and Training
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Law and Government
  • Mathematical Reasoning
  • Mathematics
  • Near Vision
  • Negotiation
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Sales and Marketing
  • Service Orientation
  • Social Perceptiveness
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Time Management
  • Transportation
  • Writing
  • Written Comprehension
  • Written Expression

Any Graduate

  • Must be a graduate
  • At least 6 Month experience in Customer Service in Insurance/Banking/Financial Services mandatory
  • Should be proficient & spontaneous in Hindi / English / For Chennai Location - Tamil is preferred
  • Should be passionate for growth
  • Should not be more than 30 years of age
  • Should be vaccinated ( Covid )
  • Should be open to work from office
  • Salary offered from 3.5 – 3.8 CTC (Depending on qualification and experience ).Attractive incentive payouts.

Journey

  • Annual Leaves
  • PF
  • Gratuity
  • Insurance Coverage
  • Incentives
  • On rolls with HDFC Ergo