Service Delivery Manager Full-time
Hitachi Systems India Pvt Ltd
Posted By : Hitachi Systems India Pvt Ltd
Chennai, Tamil Nadu (1)
ITIL Certification and ITIL Framework Experience – Mandatory
Escalation Handling, SLA Management, Team Handling - Mandatory
Incident Management, Change Management and Report Maintenance – Mandatory
Role Specific Skills
- Active Learning
- Active Listening
- Administration and Management
- Complex Problem Solving
- Computers and Electronics
- Critical Thinking
- Customer and Personal Service
- Deductive Reasoning
- Engineering and Technology
- English Language
- Inductive Reasoning
- Information Ordering
- Judgment and Decision Making
- Monitoring
- Near Vision
- Oral Comprehension
- Oral Expression
- Problem Sensitivity
- Reading Comprehension
- Selective Attention
- Speaking
- Speech Clarity
- Speech Recognition
- Systems Analysis
- Telecommunications
- Troubleshooting
- Written Comprehension
- Written Expression
Any Graduate
- Any Graduate
- 4 to 10 years experience is required
- Medical Insurance & Provident Fund