Process Trainer & Quality Full-Time

IMARQUE SOLUTIONS PRIVATE LIMITED

Posted By : IMARQUE SOLUTIONS PRIVATE LIMITED

Chennai, Tamil Nadu (3)

Conducting new hire training, certification programs & refreshers. Reporting training progress & training dashboards to Mgt.Participating in client presentations & demonstrating training capabilities. Responsible for Quality scores, Audit & feedback.Freshers Minimum 1+yrs (BPO domestic voice)Any Graduate with 1+ years of experience in Quality & Training in Call center in In or Outbound process.Must be able to handle training&Call audits.Multilingual will be added advantage.

  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Any Diploma

Any Graduate

10th + Diploma+Any Graduate + Any UG

Chennai(Teynampet)

PF+Other allowances

Journey