Linux Full-Time



Bengaluru, Karnataka (30)

As a Technical Support Engineer for one of the market leading products in areas Security Incident and Events Management, infrastructure and Security operations, you will be responsible to


  • Assist enterprise customers on their support cases of various priority & severity
  • Support both on-premises and cloud-based deployments
  • Perform Root cause analysis to resolve business impacting issues
  • Suggest industry best practices on deployment, Usage & performance improvements
  • Work with engineering team(s) to resolve issues related to bug, cloud config changes & enhancements etc.,
  • Create and manage Knowledge Base Articles to publish for it be used by global support teams
  • Participate in round table, architectural trainings, all hands discussions to collaboratively work in an agile work environment

  • Operating system software-Linux
  • Active Listening
  • Category Flexibility
  • Complex Problem Solving
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • Design
  • Engineering and Technology
  • English Language
  • Flexibility of Closure
  • Fluency of Ideas
  • Inductive Reasoning
  • Information Ordering
  • Judgment and Decision Making
  • Mathematical Reasoning
  • Mathematics
  • Near Vision
  • Operations Analysis
  • Oral Comprehension
  • Oral Expression
  • Originality
  • Problem Sensitivity
  • Programming
  • Reading Comprehension
  • Selective Attention
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Systems Analysis
  • Systems Evaluation
  • Written Comprehension
  • Written Expression

Bachelor of Engineering (B.E) - Computer Engineering

Bachelor of Technology (B.Tech) - Computer Engineering

Skillset Requirements:

  • Excellent verbal and written communication, analytical & problem-solving skills
  • Operating system’s knowledge in Linux / Windows is expected.
  • Conceptual understanding of web applications, deployment methods (Clustered, distributed architectures etc.,)
  • Ability learn quickly and apply the learning into job.
  • RHCSE or related Linux Course completion and/or Hands-on experience in Linux operating is a plus
  • Understanding of Cloud environment is a plus
  • ITIL awareness is plus

Interview Process :
- Communication Interview

-Technical Interview (Linux Domain knowledge)

Course Specialization: B.E/B.Tech – (CSE,EEE,ECE& IT)


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