What are the eligibility criteria?
• Eligibility Norms – Any Non-Engineering graduate, a min of 60% passing percentage in 10th , 12th , and Graduation with no current backlogs
• Should have graduate in the year 2021-2022
• Should be flexible to work in Mumbai/NCR (work location Post COVID19 Pandemic)

 

What we offer?
• We are looking to hire students for Diploma Trainee Engineer/Graduate Trainee Engineer for a full time

• Total Earning Potential (TEP) - INR 260,000 per annum.

 

The Traineeship period of 5-6 months would include the following:

• 2 months of classroom training

• 2-4 months of On-the-Job Training (OJT)

 

How will the training be conducted post selection?

• The training will be either conducted at our office premises, or at common location or online (basis covid-19 situation).

• Hence it is very important that the candidates have laptop/desktop at their residence with an internet facility and capability to take up the training classes online.

What are the important requirements of work?

• We are looking for candidates who are interested to work in a 24/7 setup with rotational shifts.

The traineeship period will also require students to work in rotational shifts.

• In view of the rotational shifts, Microland offers optional subsidized cabs services to its employees who opt for it, which is a door to door drop facility.

• This service is equipped with state-of-the-art tracking system and ensures safety & security of our staff at all points in time.

• Students who wish to opt for this service, can do so by understanding Microland defined transport zones, and provide necessary supporting documentation of place of residence.

Job Description

• End to end trouble shooting End user services network issue

• Provide support on Outlook related issues and Windows OS related issues

• Coordinating with Vendors to troubleshoot on assets which are in Warranty

• Preparing SLA/Performance reports and meeting with Customers to manage regular operation

• Should be ready to work in 24x7 environment.

• Ticket handling

• Address user tickets regarding hardware, software and networking

• Prepare, implement and verify the configuration and integration of a Node /system/services

• Emergency Handling and chronology preparation

• Coordinating with care/vendor team for handling resolved cases

• Interfacing with other Technical Teams

• Installing and upgrading operating systems and computer software.

• Coordinating with field team if onsite support required on faults

• Hand over and activity sheet preparation

• Ability to identify problems and act accordingly as per defined CM process

• Ensuring Post check of activities done during MW period.

• Experience in trouble shooting of configuration related issues.

• Preparation of script and Impact analysis for changes that needs to be done in network.

• Conduct remote troubleshooting

• Ensuring coordination with cross-functional teams (if any) for various issues during any configuration changes.

 

What Technologies I will be working on?

• Microland will be providing you training on multiple technology inclusive of Applications as well as Infrastructure.

• You will be assigned to specific Technology/Projects basis the open requirements.

• Probable Technologies you will be trained on are below, IT Infrastructure Digital Workplace Desktop Services VDI (Virtual desktop Interface) Network Application Installation& Troubleshooting Network & Security

 

Can I take leave during my training period?

While we do not appreciate taking leave during the training period as we have a tailor made schedules for all the trainee. Missing a single day would create gap in the learning. However, if it is an emergency, we will approve leave on a case-to-case basis.

 

Training Indemnity Details

 

Cost of Training                                                          :INR 100,000

Period of service as a full-time employee             :Refund to Company  

< = 12 months                                                             :100 %

> 12 months & 24 months                                       :50 %

>24 months                                                                :0 %

 

Candidates who are selected will need to sign a Training Indemnity agreement for a period of 24 months from the DOJ.