Customer Onboarding Executive - Field Full-Time

Navi Technologies Limited

Posted By : Navi Technologies Limited

Bengaluru, Karnataka (40)

  • In-person field visits to customer locations-interacting with and gathering relevant information.
  • Meeting daily,weekly, and monthly planned visit targets
  • Filling detailed feedback on customer interaction,tracing & capturing accurate addresses
  • Responsibly driving interaction & representing the company as the first touch-point- adhering to defined dress-code

Role Specific Skills
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Any Graduate

Skills:

  • Good communication skills,familiarity with English/Hindi and local regional language
  • Good observation skills and a presentable demeanor
  • Basic App literacy, and familiarity with internet & search engines
  • Basic knowledge of Google Forms, Sheets,MS Excel
  • Determination to meet targets,self-driven & biasfor action
  • 12th pass or above

Requirements:

  • Open to travel within the city on anyworking day
  • Preferable to have 2 wheeler
  • Candidate must have smart phone for viewing case allocation & uploading feedback
  • Working 6 days a week

  • PF
  • ESIC
  • Gratuity & On-roll job

Journey