Desktop Support Engineer Contract

Outworks Solutions Private Limited

Posted By : Outworks Solutions Private Limited

Kozhikode, Kerala (5)

Difference between IN & SR
2.    Knowledge if ITSM tool, If used name of tool
3.    SLA = Service level agreement
4.    Difference between MAC Address & IP Address. What is the user of MAC address
5.    IP Address classes and user of IP address class
6.    Difference between Desktop & Laptop
7.    Difference between SSD & SATA, Which is better and what technology is used
8.    Difference between HUB & Switch, Which is better and Why
9.    Windows 10 version details and what is difference between versions
10.    How much of free space is required in system to run smoothly
11.    Knowledge windows patching, AV, DLP & Disk Encryption tool (Basic knowledge of DLP & Disk encryption tool)
12.    Difference between MBR & GPT
13.    Difference between OST & PST, Command to repair PST file, Maximum recommended Size of PST File by Microsoft
14.    What is SMPS, Use, Input Voltage, Output voltage
15.    Troubleshooting steps for System performance issue
16.    What is DHCP, DNS – Basic definition, use and technology used. – Not Deep knowledge required
17.    Troubleshooting of network printer, Install of Network printer
18.    Router – Definition, Use, if configuration done what H/W is required to configure – Basic Only, if Having knowledge will be an added advantage
19.    If we have make network of 10 computer & 1 network printer – Hardware required and how to create
20.    Steps to troubleshoot system – System with No display

Role Specific Skills
  • Active Learning
  • Active Listening
  • Category Flexibility
  • Complex Problem Solving
  • Computers and Electronics
  • Critical Thinking
  • Deductive Reasoning
  • Design
  • Engineering and Technology
  • English Language
  • Fluency of Ideas
  • Inductive Reasoning
  • Information Ordering
  • Judgment and Decision Making
  • Mathematics
  • Monitoring
  • Near Vision
  • Operations Analysis
  • Oral Comprehension
  • Oral Expression
  • Originality
  • Physics
  • Problem Sensitivity
  • Reading Comprehension
  • Science
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Systems Analysis
  • Systems Evaluation
  • Writing
  • Written Comprehension
  • Written Expression

Any Graduate

Journey