Team Leader Full-Time

Precision infomatic (M) Pvt Ltd

Posted By : Precision infomatic (M) Pvt Ltd

Pune, Maharashtra (1)

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware (Desktop, Laptop and Printers).
Develop and implement business strategy, and influence change through effective relationship management across a wide network of partners
Ensure the service provider owns and provides timely reports on monthly performance.
Provide support/assistance to team members.
Providing technical knowledge, guidance to team
Maintain Asset tracker and to Business team.
Receiving and responding to approvals and notifications.
To be ensure to close the tickets with in SLA
Maintain the SLA reports for weekly review meeting
Monitoring operational performance of both internal and external service providers
Respond to queries either in person or over the phone.
Maintain daily performance of computer systems.
Monitoring operational performance of both internal and external service providers
Provide support/assistance to team members.
Remotely Install computer peripherals for users.
Ensure the service provider owns and provides timely reports on monthly performance.
Work with the Vendor teams and other departments to help them learn about changes to market trends.

  • Active Learning
  • Active Listening
  • Administration and Management
  • Category Flexibility
  • Complex Problem Solving
  • Computers and Electronics
  • Coordination
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • Education and Training
  • Engineering and Technology
  • English Language
  • Fluency of Ideas
  • Inductive Reasoning
  • Information Ordering
  • Instructing
  • Judgment and Decision Making
  • Learning Strategies
  • Management of Personnel Resources
  • Mathematics
  • Monitoring
  • Near Vision
  • Number Facility
  • Operations Analysis
  • Oral Comprehension
  • Oral Expression
  • Originality
  • Personnel and Human Resources
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Social Perceptiveness
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Writing
  • Written Comprehension
  • Written Expression

Any Postgraduate

Bachelor of Computer Applications (B.C.A) - Others

Any Graduate with Computer knowledge with experience

Journey