Vodafone Customer Support - Chat Full-time
Quess Corp Limited
Posted By : Quess Corp Limited
Pune, Maharashtra (20)
| Email writing and Chat handing, Webchats and Emails, Ordering, Billing, Provisioning, Cancellations, General and admin related queries. |
| NPS, productivity, AHT, Quality and FCR on Chats and Emails. |
Role Specific Skills
- Active Listening
- Clerical
- Computers and Electronics
- Critical Thinking
- Customer and Personal Service
- Deductive Reasoning
- English Language
- Inductive Reasoning
- Information Ordering
- Near Vision
- Oral Comprehension
- Oral Expression
- Persuasion
- Problem Sensitivity
- Reading Comprehension
- Service Orientation
- Speaking
- Speech Clarity
- Speech Recognition
- Written Comprehension
- Written Expression
Any Graduate