Junior Executive - Engineer Full-time
Tata Communications Transformation Services Limited
Posted By : Tata Communications Transformation Services Limited
Chennai, Tamil Nadu (130)Pune, Maharashtra (40)
• Candidate should have 0 to 1 year of experience in Telecom/ISP domain
• Basic understanding of telecom standards & protocols
• Knowedge on Microsoft Office applications
• Coordination skills and taking the right approach logically
• Responsible for Delivery of services for international customers
• OLO - Delivery Management
Supplier co-ordination for service delivery
• Ensures that all installation functions are performed in a timely fashion to meet agreed SLA’s.
• Perform escalation management, wherever necessary and in case project is in jeopardy.
• Customer communications and KCIs (Keep Customer Informed)
• Ensure customer-end service readiness
• End to end order management for smooth delivery
• Co-ordinating with suppliers and securing field resources for priority orders and follow escalation matrix
• Strong Verbal and written communications skills
Role Specific Skills
- Active Learning
- Active Listening
- Administration and Management
- Clerical
- Complex Problem Solving
- Computers and Electronics
- Coordination
- Critical Thinking
- Customer and Personal Service
- Deductive Reasoning
- Design
- Engineering and Technology
- English Language
- Fluency of Ideas
- Inductive Reasoning
- Information Ordering
- Judgment and Decision Making
- Mathematics
- Monitoring
- Near Vision
- Oral Comprehension
- Oral Expression
- Originality
- Problem Sensitivity
- Reading Comprehension
- Social Perceptiveness
- Speaking
- Speech Clarity
- Speech Recognition
- Systems Analysis
- Systems Evaluation
- Telecommunications
- Time Management
- Writing
- Written Comprehension
- Written Expression
Bachelor of Computer Applications (B.C.A) - Any Specialization
Bachelor of Engineering (B.E) - Any Specialization
Bachelor of Science (B.Sc) - Computer Science
Bachelor of Technology (B.Tech) - Any Specialization
Master of Computer Applications (M.C.A) - Computer Science
Master of Computer Applications (M.C.A) - Information Technology
Master of Computer Applications (M.C.A) - Others
Master of Engineering (M.E) - Computer Science & Engineering
Master of Engineering (M.E) - INFORMATION TECHNOLOGY
Master of Science (M.Sc) - Computer Science
Master of Technology (M.Tech) - Computer Science & Engineering
Master of Technology (M.Tech) - Information Technology
- Educational Qualification - B.E., or Any equivalent degree with Experience
- Specific Technical knowledge / certifications - Basics of Telecom, networks
- Shift Timings - UK shift
- Must have Excellent written and verbal Communication skill
- A good team player & good Customer experience /satisfaction.
- Ownership & responsiveness towards the assigned work
- Collaboration with team and other stakeholders
- Year of passouts: 2017 to 2022
- Only female candidates are eligible to apply
- Relocation Benefits
- Mediclaim & Life insurance