Assistant Customer Relationship Manager Full-Time

Valuedrive Technologies Private Limited (Spinny)

Posted By : Valuedrive Technologies Private Limited (Spinny)

Bengaluru, Karnataka (25)

About the Role

  • You will be responsible supporting customers in their car buying journey with Spinny at the retail hub.
  • You will play a critical role in customer engagement and must understand customer requirements to recommend products according to their needs, pitching products and negotiating when necessary.

 

Ideal Candidate:

  • An ideal candidate would be a hardworking and enterprising individual, with excellent analytical and communication skills.
  • Interested candidates must have an ingenious, scientific approach to problems, backed by a strong outcome-oriented point of view.
  • Interested candidates must have demonstrated experience in customer service.

 

Key Responsibilities Include:

  •  Building a relationship with the customer at the retail hub, understanding their needs and negotiating as needed
  • Managing the hub inventory
  • Meeting and engaging with customers, showing them cars, and conducting test drives
  • Ensuring that any issues are resolved

  • Active Learning
  • Active Listening
  • Administration and Management
  • Category Flexibility
  • Communications and Media
  • Complex Problem Solving
  • Computers and Electronics
  • Coordination
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • Education and Training
  • English Language
  • Fluency of Ideas
  • Inductive Reasoning
  • Information Ordering
  • Instructing
  • Judgment and Decision Making
  • Learning Strategies
  • Management of Personnel Resources
  • Mathematical Reasoning
  • Mathematics
  • Monitoring
  • Near Vision
  • Negotiation
  • Number Facility
  • Oral Comprehension
  • Oral Expression
  • Originality
  • Personnel and Human Resources
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Sales and Marketing
  • Service Orientation
  • Social Perceptiveness
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Writing
  • Written Comprehension
  • Written Expression

Any Graduate

Requirements:

● Relevant experience in sales

● Graduate degree

● Good verbal communication skills – English, Hindi, and regional language (will be an added advantage)

● A 4-Wheeler Driving License and Knowing how to drive is Mandatory

Journey

  • Medical
  • Incentives