Sr. Process Analyst- H&P Full-time
WM UNIVERSAL SOLUTIONS PRIVATE LIMITED
Posted By : WM UNIVERSAL SOLUTIONS PRIVATE LIMITED
Gurugram, Haryana (5)
SUMMARY OF POSITION:
Candidate would work on the various process and sub process. Must accomplish the daily set target with high efficiency and accuracy. Offers process recommendations surrounding improving processes, efficiencies and practices.
ESSENTIAL FUNCTIONS:
The Process Analyst will work with supervisor, team leader, manager, onshore stakeholders and other staff members to accomplish the daily set targets based on the process engaged.
- Excellent Knowledge of MS office (Hands-on experience in MS Excel)
- Should be well versed with basic fundamentals of accounting (which are taught even in 11th standard and are covered well in graduation)
- Report transition & timely SOP updation
- Improvise on daily processing efficiency and accuracy.
- Cultivates and maintains working relationships with team members
- Pro-active and zeal to outperform
- Communication- Should be able to comprehend well (written and verbal) & can participate in calls
- Hardworking, flexible and Pro-active
- Willingness to work in any business shift – Fixed and rotational, Day or Night shifts hours
Role Specific Skills
- Active Learning
- Active Listening
- Administration and Management
- Category Flexibility
- Communications and Media
- Complex Problem Solving
- Coordination
- Critical Thinking
- Customer and Personal Service
- Deductive Reasoning
- Economics and Accounting
- Education and Training
- English Language
- Fluency of Ideas
- Inductive Reasoning
- Information Ordering
- Instructing
- Judgment and Decision Making
- Mathematics
- Monitoring
- Near Vision
- Operations Analysis
- Oral Comprehension
- Oral Expression
- Originality
- Personnel and Human Resources
- Persuasion
- Problem Sensitivity
- Production and Processing
- Psychology
- Reading Comprehension
- Sales and Marketing
- Service Orientation
- Social Perceptiveness
- Sociology and Anthropology
- Speaking
- Speech Clarity
- Speech Recognition
- Systems Analysis
- Systems Evaluation
- Time Management
- Writing
- Written Comprehension
- Written Expression
Any Graduate
Qualifications
PREFERRED SKILLS / QUALIFICATIONS:
- Graduation: Preferably B.Com, MBA ,MCOM or other stream Post Graduates/Graduates can also be considered
- Zero -Two years’ experience
- Communication skills (Can participate in calls) & Basic Computer skills
- Decision and Analytical making skills
- Open for feedback and learning opportunities
- Flexibility - Any shift @ business requirement
- Service Agreement for 1 year
- International voice process experience is required.
- Good Communications skills
- NA
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