Customer Care Executive Full-Time

Xplore-Tech Services Pvt. Ltd

Posted By : Xplore-Tech Services Pvt. Ltd

Mohali, Punjab (50)Navi Mumbai, Maharashtra (50)

Job Responsibilities:  

1. Responding promptly to customer inquiries.  

2. Making sure that customer's issues are attended and all of their concerns are resolved immediately.  

3. Ensure customer satisfaction and provide professional support.  

  

Salary – Up to 19000 CTC  

  

Customer Service:   

1.       Call Handling and resolving the issues  

2.       Answering questions about a company's products or services  

3.       Handling customer   

  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Any Diploma

Any Undergraduate

Full Time Work from Office  

Location: NAVI-MUMBAI  / MOHALI

Qualification - 10+2 and Above  

 

Fresher can apply  

Experience: 6 Months of Experience in Customer Service (Voice/Non-Voice Process)  

 

Language requirements:  

• Fluent in English/Hindi 

• Understanding & Speaking Gujrati  

Shift –08:00 AM to 09:00 PM (Any 9hr Shift)  

Journey

  • NA